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FAQ

I have a question. Who can I contact?

Please send an email to bakery@secretcakesociety.com and we'll be happy to help.

How much is shipping?

Advent, Stocking Stuffer, and Hanukkah kits ship for $7 each. 

How will my packages be shipped?

We use USPS to ship all packages.

When will my order arrive?

All packages should arrive in 3-7 days. 

How does the package look when it arrives?

Do you ship outside the US?

If you're interested in shipping outside the US, you can order direct from our Etsy shop. They accept international shipping and we'll get your order off to you straight away.

What is your return policy?

Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase.

Can I include a custom note with my packages?

Yes, please add our "Handwritten Note" product to your order. Once in your cart view, click the red text to "Add a note to your order". Please include recipient name, what you'd like your note to say, and who the present is from.

Looks like you're sold out, will you be stocking more?

Unfortunately, each year we only make a set quantity of each item. (As you can imagine, there are a lot of moving parts.) If you'd like to be alerted to our pre-sale next year, sign up for our newsletter on the bottom right.